Biography:

Dr. Cynthia J. Young resides in Chesapeake, Virginia. Dr. Cindy holds several accredited
degrees; a Bachelor of Arts (BA) in English Language and Literature from the
University of Maryland, College Park; two Masters of Business Administration
(MBA), one in e-commerce and one in advanced management studies, from Trident
University International; and a Doctorate of Business Administration (DBA) from
Walden University.

Dr. Cindy is the President / CEO of CJ Young Consulting specializing in helping
organizations to integrate knowledge management into their daily operations as
well as a Theater Mission Planning Center Curriculum Developer and Instructor
with Leidos, a defense contracting company. She is a retired Surface Warfare Officer
with 23 years in the U.S. Navy. She is a past-Chair of American Society for Quality,
Tidewater, Section 1128, and a member of the Project Management Institute,
Golden Key International Honor Society, and Delta Mu Delta International Business
Honor Society.

Dr. Cindy holds professional certifications as a Project Management Professional,
a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of
Quality / Organizational Excellence. Her doctoral study, Knowledge Management
and Innovation on Firm Performance of United States Ship Repair, provided her the
opportunity to gain additional professional and academic expertise to facilitate
improvements in organizational knowledge management. She is also the author of
Chapter 3: Using Leadership to Improve Firm Performance Through Knowledge Management
from The Refractive Thinker®: Vol XI: Women in Leadership and Chapter 4:
Ensuring Prosperous Knowledge Flow from the Silent Generation Through Generation
Z in a Global Workforce from The Refractive Thinker®: Vol XVII: Managing a Cultural
Workforce: The Impact of Global Employees.