The Refractive Thinker® series will help you integrate refractive thinking into your core strategies.Brian JudBook Marketing WorksAvon, CT
Dr. Cheryl is one of the most vibrant, intelligent, and creative individuals, I have ever worked with.Dr. Laura GrandgenettCassville, WI
The Refractive Thinker Press is an established brand, doing an incredible job marketing the books and authors on social media. My colleagues expressed their admiration for my publications, seeing my books on Amazon, Barns & Nobles, & other websites/bookstores. I have been invited to several Think-Tanks, fellowships, and Visiting Scholar appointments, where different committee members cited seeing my books in blogs, press-releases, Google Scholar, and university libraries. The RT press increased … Read moreDr. Emad RahimEndowed Entrepreneur-in-Residence, Oklahoma State University Visiting Scholar, Rutgers University
Cheryl is a special leader and visionary, a strong APA editor, and evolving publisher, and a great speaker. She is not afraid to fail in order to succeed and as a result accomplishes more than others might attempt.Dr. Tom WoodruffWalden UniversityGeorgetown, TX
To find the hidden open positions, you have to network with the ‘righ’t people and the members of The Refractive Thinker® community are ‘the right people’. After a recent layoff, I reached out to The Refractive Thinker® community to assist in my job search. Success!Dr. Karleen YappColorado State University-GlobalDelran, New Jersey
Publishing in The Refractive Thinker® gives me more networking visibility. The prestige that comes with involvement in writing for The Refractive Thinker® is clear.Dr. Judy Fisher-BlandoCapella UniversityLa Mirada, CA
The Refractive Thinker® demonstrates a clear understanding of the doctoral learner’s need for professional networking, intellectual marketing of peer works.Dr. Lucy Surhyel NewmanLagos, Nigeria
My promotion to full Professor was just approved. According to the feedback I’ve received, my chapter in The Refractive Thinker was a factor in establishing my scholarship credentials.Dr. Joseph PughProfessor
The authors contributing to this series are some of the best critical thinkers in their field of study.Dr. Rich SchuttlerPro Progress AcademyPhoenix, AZ
The Refractive Thinker® is a roadmap that discusses many dimensions of change management.Mary Beth HartlebPrism Global Management GroupHenderson, NV
Dr. Kaja Kroll holds several business degrees; a Bachelor in Business Administration (BA) from Berufsakademie, Berlin, Germany; a Global MBA from Thunderbird School of Global Management, US and the Instituto Technológico y de Estudios Superiores de Monterrey (ITESM), Mexico; a Magister and Master Coach certification from The International School of Coaching, Spain; and a Doctorate of Management in Organizational Leadership (DM) from University of Phoenix School of Advanced Studies, US.
Dr. Kroll has been working in senior manager and executive positions in the financial services industry in several countries. She works as MBA professor with the Escuela de Graduados en Administración y Dirección de Empresas (EGADE), Mexico; and teaches the strategic debt collection management specialization for the University Anahuac, Mexico. Dr. Kroll also offers her expertise as an organizational development consultant and participates as speaker and panelist at global customer service and debt collection conferences.
Additional published works include her dissertation: The Impact of Job Design on Debt Collection Performance in a Mexican Contact Center.