Volume IX: Foreword: Sabrina Gibson
From the Book: The Refractive Thinker®: Vol. IX: Effective Business Practices in Leadership and Emerging Technologies


How can you get your company to dominate your market in a competitive marketplace? Companies like Zappos, Chic Fil A, and Southwest Airlines have continually grown by differentiating themselves. There are several common denominators. Each have being early adopters of technology, they have listened to their market and delivered more than what was expected and finally they trained their teams to be empowered leaders in every area of the business.
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