Vol XVIII: Project Management Ch.2: Successful Project Management Strategies at Health Care Organizations
From the Book: The Refractive Thinker® Vol XVIII: Project Management: Strategies to Enhance Workflow and Productivity


The health care industry is facing tremendous challenges, such as escalating health care costs, decreasing reimbursement, changes in legislation, and other factors that are causing high project failure rates and billions of wasted dollars each year. The complex interplay among stakeholders of the health care industry, the complex nature of projects within health care, and the challenges associated with electronic health records might contribute to the lack of project success. Some health care business leaders experience poor project performance due to a lack of strategies to manage projects successfully, resulting in wasted resources, and therefore a loss in profitability. Successful project managers are ones that finish projects on time, on budget, and that meet the requirements listed in the project charter. In this chapter of the Refractive Thinker, I present an overview of the successful project management strategies at health care organizations. I also shared the finding from 10 qualitative interviews that I conducted with ten leaders from a health care organization in Dallas, Texas. The findings from the data analysis revealed that health care leaders could improve their project success by improving their effective communication skills, giving attention to flexibility, and promoting team support and best practices.
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