Vol XIV: Ch 8 Chapter 8: Nonprofit and For-profit Healthcare Organization Satisfaction Based on Compensation Packages
From the Book: The Refractive Thinker® Vol XIV: Health Care: The Impact on Leadership, Business, and Education.


Healthcare in the nonprofit and for-profit realm has traditionally had a vast discrepancy in what many perceive is the quality of healthcare. For-profits have often enjoyed the perception of being the best among healthcare providers based on quality of care and the ability to attract top medical professionals in their fields; in contrast, nonprofits healthcare organizations are perceived as healthcare providers who provide indigent care, can only attract volunteers, and often provide a lower quality of care. In side-by-side comparisons, there were no noted differences in the actual quality of care; however, the perception remains the same. Additional research also indicates that a higher patient care ratio equates to higher satisfaction with healthcare and quality of services. This however does not support the findings that nonprofit healthcare providers have a higher staff to patient ratio. This paper takes a refractive thinking approach to a review of literature crucial to understanding the comparison of staffing compensation, staffing use, and organizational paradigms of nonprofit and for-profit healthcare providers (HCP).