SUBSCRIBE TO EMAIL LIST – Free eBook
My promotion to full Professor was just approved. According to the feedback I’ve received, my chapter in The Refractive Thinker was a factor in establishing my scholarship credentials.Dr. Joseph PughProfessor
The Refractive Thinker® series will help you integrate refractive thinking into your core strategies.Brian JudBook Marketing WorksAvon, CT
To find the hidden open positions, you have to network with the ‘righ’t people and the members of The Refractive Thinker® community are ‘the right people’. After a recent layoff, I reached out to The Refractive Thinker® community to assist in my job search. Success!Dr. Karleen YappColorado State University-GlobalDelran, New Jersey
The Refractive Thinker Press is an established brand, doing an incredible job marketing the books and authors on social media. My colleagues expressed their admiration for my publications, seeing my books on Amazon, Barns & Nobles, & other websites/bookstores. I have been invited to several Think-Tanks, fellowships, and Visiting Scholar appointments, where different committee members cited seeing my books in blogs, press-releases, Google Scholar, and university libraries. The RT press increased … Read moreDr. Emad RahimEndowed Entrepreneur-in-Residence, Oklahoma State University Visiting Scholar, Rutgers University
The authors contributing to this series are some of the best critical thinkers in their field of study.Dr. Rich SchuttlerPro Progress AcademyPhoenix, AZ
The Refractive Thinker® demonstrates a clear understanding of the doctoral learner’s need for professional networking, intellectual marketing of peer works.Dr. Lucy Surhyel NewmanLagos, Nigeria
Publishing is an expensive venture, time consuming, and most times heartbreaking just trying to get through the door. Who has an easy time with rejection of what may be potentially life changing theories? Join The Refractive Thinker® Family where academic writing is economically published.Dr. Beverly CarterNew Rochelle, New York
Publishing in The Refractive Thinker® gives me more networking visibility. The prestige that comes with involvement in writing for The Refractive Thinker® is clear.Dr. Judy Fisher-BlandoCapella UniversityLa Mirada, CA
The Refractive Thinker® is a roadmap that discusses many dimensions of change management.Mary Beth HartlebPrism Global Management GroupHenderson, NV
“Dear Dr. Cheryl Lentz: As we are working towards completing my book, I find that your editing is very thorough and detailed. I wish many college professors can learn from your style”. Zack Hasan, Ph.D., P.E.
RT Vol XVII Ch. 9: The Hidden DNA that Impacts Culture
From the Book: The Refractive Thinker® Vol XVII: Managing a Cultural Workforce: The Impact of Global Employees
SummaryInnovation, technology, and talent; These are three words that permeate discussions at the C-Suite level. How do we get better faster? How do we innovate above our competitors? How can we get first to market? And who is the talent that will get us there? Organizations face the same challenges that they faced decades ago: finding and retaining top talent and keeping their current employees engaged. The problem has not changed, but our approach has changed. According to Gallup (2018), 70% of all employees in the United States remain actively disengaged. That leaves only 1/3 of all employees who are actually engaged and contributing, with the heart for the organization. A disengagement figure of 70% is problematic. The problem seems to increase with the managers and senior leaders who find it difficult to walk the walk and talk the talk.
Current literature and studies since 1990 detail reasons why employees fail to assimilate within a given culture (McLaren, 2011). Day-to-day operations, decisions, and operating practices influence the employee’s basic assumptions and reflections of the culture (Porter, 2013). Actualization of values occurs during the intentional use of values to drive alignment between what is said and what is done (Ledbetter, 2005). From HBR to Forbes, articles cite the role that senior leaders play in shaping and environment, and the role the senior leader should play when living out the culture (Giberson et al., 2009).
This research sought to understand the conditions that exist when senior leaders make decisions or exhibit behaviors that are contrary to the culture and values that they state. The researcher postulated that the results of this study are four-fold. Organizations can use the results to develop a framework whereby more emerging leaders can learn to lead mismatches between the stated culture and espoused values, and the culture experienced. Second, organizations can use the results of this study to benchmark their culture or identify inconsistencies as they relate to its practices. Third, this study can help the conditions that exist when senior leaders’ actions are incongruent with the stated culture. Finally, four, this study can influence an organization to implement learning in its efforts to reduce turnover, increase retention, and become an employer of choice (Kier, 2019).