Vol XIV: Ch 10 Highly Effective Award-Winning Healthcare Organizations
From the Book: The Refractive Thinker® Vol XIV: Health Care: The Impact on Leadership, Business, and Education.


When appropriately applied, the Malcolm Baldrige National Quality Award Health Care Framework transforms health systems by means of implementation of continuous improvement. Systemic holistic thinking during the implementation allows the gamete of the organization to be viewed from a refractive perspective allowing for improved organizational alignment, targeted strategies, and improved stakeholder outcomes.
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