Chapter 10: Strategic Change Management: The Importance of Inclusiveness
From the Book: The Refractive Thinker®: Vol. III: Change Management


For many who are in a position of leadership and influence, the management of change simply involves a discussion regarding the what component of the equation: This needs to be extended to also include What will change and why? While few will dispute that the only constant in life is the very nature of change itself, with change being simply a function of the inevitable passage of time, what is often overlooked with this conceptual element of change and its strategic management is the process, the function of change itself. While the debate will continue as to the priority of importance, either the what or the how things are done, the focus of this writing will be on the how, including the importance of inclusiveness.
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