Ch. 9: A Story of Voice
From the Book: The Refractive Thinker® Vol XI: Women in Leadership


The following chapter highlights the importance for female leaders of knowing and continuing to enhance their whole voice through attention to the content, process, and impact of their messages and overall leadership presence. This phenomenon of whole voice was examined in a doctoral study (Maslak, 2008) from the narrative voices of 12 Senior Human Resource leaders, each as members of their respective Senior Management Team. Results from the study indicated that whole voice is a disciplined art form with tremendous value to every leader; one that needs to be trained and practiced for maximum effectiveness. This study was based on previous work of Ms. Kristen Linklater – Freeing the Natural Voice (1976) and Freeing Shakespeare’s Voice (1992), a leading authority on enhancing the actor’s voice and of Dr. Carol Gilligan In a Different Voice: Psychological Theory and Women’s Development (1982, 1993 revised) who first proposed the creation of the I poem, as a technique for capturing the essence of the individual voice from a person’s narrative, and reflecting it back for insight and enhanced awareness of the power of the individual’s message in that moment.

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